7-day refund window
A 7-day refund window applies to first-time purchases only. Requests must be made within 7 days of the original purchase date via the Contact page.
No refunds based on trading outcomes
Refunds will not be issued based on trading losses, trading outcomes, user performance, missed trades, market conditions, or dissatisfaction with market results.
Effect of refund
Approved refunds may result in cancellation of TradingView indicator access.
Subscription cancellation
Cancelling a subscription stops future billing but does not automatically refund previous paid periods unless those periods fall within the 7-day refund window for a first-time purchase.
Digital access
Because access to the indicator is delivered immediately on TradingView, refunds outside the stated window are not available.
Support process
To request a refund or cancellation, contact us via the Contact page with your order details and TradingView username.
Refund Eligibility
Refund requests are reviewed on a case-by-case basis. To be eligible, requests must comply with the conditions outlined in this Refund Policy. We reserve the right to decline refund requests that do not meet these requirements.
Refund Processing
Approved refunds are generally processed within 5–10 business days. Actual processing times may vary depending on your payment provider or financial institution.
Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our services, business operations, or legal requirements. The latest version will always be published on this page with the updated revision date.